About Us

Service

At X-meritan, we support both standard thermoelectric coolers and custom TEC solutions. Our service covers the full process from early technical communication to sample approval, mass production, and after-sales support. We manufacture according to customer drawings, samples, or performance requirements.

1. Custom Manufacturing

We review your application and thermal requirements, including cooling capacity, dimensions, operating voltage, temperature range, mounting method, and interface constraints. Our engineers recommend suitable TEC materials, module structures, and assembly options. Custom production is based on approved drawings or samples.

2. Sampling & Approval

Before mass production, we provide samples for your evaluation. You can verify performance, fit, and assembly compatibility. Volume production starts only after your confirmation. This reduces design risk and avoids mass-production errors.

3. Quality Control

We follow documented process controls and inspect key production stages. Finished modules are tested before shipment. Test data and inspection reports can be provided upon request. We do not rely on vague claims — we work to the specifications confirmed with you.

4. After-Sales Responsibility

If a quality issue is confirmed against agreed specifications, we take responsibility and work with you on replacement, correction, or compensation according to the agreed terms. We aim to solve problems quickly and protect your project schedule.

Our Service Commitment

  • Custom manufacturing based on drawings, samples, or performance requirements
  • Detailed technical communication before quotation and production
  • Sample approval before mass production
  • Documented quality control and test data available on request
  • Responsible after-sales support
  • English-speaking sales and engineering communication for global customers

This is how X-meritan combines manufacturing capability with practical service — helping customers shorten R&D cycles and reduce supply chain risk.

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